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Frequently Asked Questions
How do I get started with AINK?
After registering an account, follow the onboarding guide to complete the initial setup and start using the system. We also offer professional implementation and training services.
How is data backed up?
The system performs automatic daily backups. Data is stored on Alibaba Cloud and can be exported at any time.
What devices are supported?
AINK natively supports iOS (iPhone and iPad). A web client is currently in development.
How do I contact support?
You can reach us via email at support@ainaike.com or through WeChat at AINK-Support.
Need More Help?
Our technical team is always here for you